How is the printer connected? Let HP identify any out-of-date or missing drivers and software. If you have a question, please create a new topic by clicking here. Message 8 of Email list of drivers.

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HP’s driver suite for printers and multi-function devices Supplier: The Virtual Agent is currently unavailable. Message 8 of How does HP install software and gather data? If I for example open the webadress of the printer I can use the scan preview on the webinterface.

Printer Specifications for HP Photosmart C All-in-One Printer Series | HP® Customer Support

Click OK to confirm the reset. Please verify your product is powered on and connected, then try again in a few minutes. Select from the products you own. When used with HP’s HPLIP driver, this printer auto-detects the paper type and ink cartridge type and does appropriate dithering and colour adjustment internally, controlled by the hardware.


The Virtual Agent is currently unavailable.

Please make a different selection, or visit the product homepage. I really hope there is another solution I can try, cause this is really annoying.

I am still not able to scan anything. Asia Pacific and Oceania.

Linux is a registered trademark of Linus Torvalds. The serial number provided does not match the previously selected product. Message 1 of Look for help in our forum for printers from HP and Apollo. Always had zero issues jp the image capture tool from Apple to scan in documents and pictures. Javascript is disabled in this browser.

We were unable to retrieve the list of drivers for your product. I hope HP can quickly provide an update or fix so that normal operation of my HP device can resume and I can be a happy customer again for many years. Select your operating system and version.

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HP Photosmart C5100 All-in-One Printer series Troubleshooting

Any warranty support needed would be completed by the reseller that sold the product. A modern MHz bit x86 or bit x64 processor 1 GHz or higher recommended. Scan specifications Image editor included.


Message 2 of Memory card specifications General recommendations Maximum recommended number of files on a memory card: Please wait while we process your request.

C o l o r inkjet printer, c5100.

HP has scanned your product but currently has no suggestions for driver updates. This printer supports an optional duplex unit. The Virtual Agent is currently unavailable. Miscellaneous Printer supports direct text printing with the ‘us-ascii’ charset.